Privacy Policy

Last updated: 5 May 2026

1. Introduction

AskTrader.ai ("we", "our", "us") respects your privacy. This Policy explains what information we collect, how we use it, and your rights.

2. Information We Collect

Information You Provide: - Full name - Email address - Phone number (for advisor call coordination) - Country and language preferences - Communications you send us

Information Collected Automatically: - IP address - Browser and device information - Pages viewed and time spent - UTM parameters and referral source - Email open and click tracking

We Do NOT Collect: - Financial account details - Trading account credentials - Government identification numbers - Sensitive personal information (religion, health, biometrics)

3. How We Use Information

We use your information to: - Deliver weekly market intelligence - Coordinate the verified broker advisor call - Send relevant updates about markets and AskTrader.ai - Notify you when AskTrader.ai launches - Improve our content and matching algorithms - Comply with legal obligations

4. Sharing With Affiliated Brokers

Important Disclosure: When you submit our form, we share your name, email, phone, and country with one verified affiliated broker who will contact you for a complimentary advisor call.

You can opt out of this sharing by: - Unsubscribing via any email link - Emailing privacy@asktrader.ai with the request - Declining when the broker contacts you

We only share with one broker at a time per subscription, and only with verified partners that meet our quality criteria.

5. Cookies and Tracking

We use minimal tracking: - Plausible Analytics: privacy-friendly, no personal data collection - Email tracking: open and click events - Honeypot fields: for bot prevention - No third-party advertising cookies - No cross-site tracking

You can disable cookies in your browser without affecting Service functionality.

6. Data Storage and Retention

  • Data stored on Supabase servers in Frankfurt, EU (GDPR compliant)
  • Email data stored with Resend (SOC 2 Type II compliant)
  • Active subscriber data retained while subscription is active
  • Unsubscribed data retained 12 months for legal compliance, then deleted
  • You may request immediate deletion by emailing privacy@asktrader.ai

7. Your Rights

Depending on your jurisdiction, you have the right to: - Access your data we hold - Correct inaccurate data - Delete your data ("right to be forgotten") - Export your data (data portability) - Object to processing - Withdraw consent at any time

To exercise these rights: email privacy@asktrader.ai with your request. We respond within 30 days.

8. International Data Transfers

Our infrastructure may transfer data internationally. We use providers that ensure appropriate safeguards including Standard Contractual Clauses (SCCs).

9. Security

We implement industry-standard security: - HTTPS/TLS encryption for all data in transit - Encrypted storage at rest - Strict access controls (Row Level Security) - Regular security audits - Honeypot and rate-limiting against bots

However, no system is 100% secure. You acknowledge this inherent risk.

10. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect data from minors. If we discover such data, we will delete it immediately.

11. Changes to This Policy

Material changes will be communicated via email and website notice at least 30 days before taking effect. Continued use after changes constitutes acceptance.

12. Contact

Privacy questions or to exercise rights: - Email: privacy@asktrader.ai - Data Protection Officer (DPO): dpo@asktrader.ai